If you have a MacBook with this problem, head to Apple’s website to learn more about the keyboard service process.
Here’s how to check your MacBook’s serial number. Apple says this isn’t a safety issue, but will replace the battery free of charge of your device is eligible. MacBook Pro (13-inch) Without Touch Bar – On some of these MacBooks, the battery may expand due to another component failing.
MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) – Some of these Macs have the same backlight problem as above.The backlight may stop working entirely, or you may see “vertical bright areas along the entire bottom of the screen.” Here’s what to do if you have this problem.
MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) – Some of these MacBooks have an issue with their display backlight.
However, “a very small number” of these systems have “an issue” with their logic board and are eligible for free replacement of that board. MacBook Air (Retina, 13-inch, 2018) – Apple hasn’t listed this one on its website.Check whether your Mac’s model name appears in this list: Your MacBook’s model name is displayed under the version number of macOS you have installed, and the serial number is displayed to the right of “Serial Number” at the bottom of the list of information.Īpple offers a mostly complete list of recalls, which the company calls “ Exchange and Repair Extension Programs,” on its website. Select “About This Mac” in the menu.Īll the information you need is displayed right here. To find this information, click the Apple icon on the menu bar at the top left corner of your Mac’s display.